Newcastle University

Summary of help and support


Contact the admin team at if you have any administration issues which are not academic or subject-related. For example: attending study days, booking teaching sessions, fees, or registration.

The Learning Support Environment, Blackboard, contains course documents, resources and activities. For academic or subject-related problems, please post queries in the discussion forums on the Learning Support Environment so everyone can benefit from the interaction. 

If you are unhappy with any aspect of provision or support provided by the programme you should contact your personal tutor in the first instance. If this does not resolve the issue you can contact the Degree Programme Director. 


Nature of QueryWhere to find help
Questions about the programme Degree Programme Handbook and Study Guides
Queries about administration / study days / booking appointments / fees / registration
Course resources and discussion forums (for subject related concerns or queries) Blackboard
Queries about literature and library resources
Login or other University IT system queries: the University computing service's telephone or email helpline is available 24 hours a day. Helpline:
    Tel: +44 191 208 5999 
University Computing Service (ISS)
University facilities Newcastle University
Accessing emails Office 365
Accessing all campus network resources through the Remote Application System (RAS) RAS
School of Medical Education School of Medical Education