Contact the admin team at firstname.lastname@example.org if you have any administration issues which are not academic or subject-related. For example: attending study days, booking teaching sessions, fees, or registration.
The Learning Support Environment, Blackboard, contains course documents, resources and activities. For academic or subject-related problems, please post queries in the discussion forums on the Learning Support Environment so everyone can benefit from the interaction.
If you are unhappy with any aspect of provision or support provided by the programme you should contact your personal tutor in the first instance. If this does not resolve the issue you can contact the Degree Programme Director.
|Nature of Query||Where to find help|
|Questions about the programme||Degree Programme Handbook and Study Guides|
|Queries about administration / study days / booking appointments / fees / email@example.com|
|Course resources and discussion forums (for subject related concerns or queries)||Blackboard|
|Queries about literature and library firstname.lastname@example.org|
|Login or other University IT system queries: the University computing service's telephone or email helpline is available 24 hours a day.||Helpline:
Tel: +44 191 208 5999
University Computing Service (ISS)
|University facilities||Newcastle University|
|Accessing emails||Office 365|
|Accessing all campus network resources through the Remote Application System (RAS)||RAS|
|School of Medical Education||School of Medical Education|